“Authentic Jamaican Blue Mountain Coffee — Direct from Jamaican Estates, Certified and Freshly Roasted.”

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    ☕ One Happy Coffee – Purchase Options & Cancellation Policy

    Last updated: September 2, 2025

    At One Happy Coffee, we want your shopping experience to be smooth, flexible, and worry-free. This policy outlines the types of purchase options available, as well as how cancellations and changes can be handled.

    🛒 1. Purchase Options

    ✔ One-Time Purchases

    • Pay once at checkout.

    • No recurring charges.

    • Ideal for trying a new roast or sending a gift.

    ✔ Coffee Subscription (Recurring)

    • Choose weekly, bi-weekly, or monthly delivery.

    • Enjoy discounted pricing and priority roasting.

    • Manage your subscription anytime via your customer portal.

    • You will be billed automatically based on your chosen frequency.

    ✔ Pre-Orders

    • Certain specialty or limited-batch coffees may require pre-order.

    • Payment is collected upfront to secure your reserved batch.

    • Pre-order delivery dates will be stated clearly at checkout and via email.

    ❌ 2. Order Cancellation Policy

    🕛 Cancellation Window

    • One-time purchases: Can be canceled within 12 hours of placing your order — as long as your order has not been fulfilled or shipped.

    • Pre-orders: Can be canceled within 24 hours of purchase.

    • Subscriptions:

      • You may pause, cancel, or reschedule future deliveries anytime before your next billing cycle begins.

      • If your subscription has already been billed and processed for shipping, cancellation will apply to the next cycle.

    Once an order has shipped, it cannot be canceled.
    However, please contact us and we will do our best to assist you.

    🔁 3. Subscription Management

    You may freely:

    • Pause or skip a delivery

    • Change delivery frequency

    • Update payment method or address

    • Cancel anytime before next billing cycle

    To manage your subscription:
    📲 Log in to your account dashboard OR contact us for help.

    📦 4. Modification & Address Change

    If you need to update your order or change your shipping address, please reach out within 12 hours of purchase:
    📧 info@OneHappyCoffee.com
    📞 Text: +1 (561) 5034731

    After an order has been fulfilled or shipped, modifications are no longer possible.

    💳 5. Failed Payments

    For subscription orders with failed payments:

    • We will notify you by email.

    • You will have 48 hours to update your payment method.

    • If no response is received, the subscription may be paused automatically until resolved.

    🚫 6. Cancellation by One Happy Coffee

    We reserve the right to cancel any order in the event of:

    • Suspected fraud or unauthorized transaction

    • Stock unavailability

    • Shipping restrictions or customs issues

    • Incorrect pricing due to human or technical error

    In these cases, a full refund will be issued immediately.

    📩 7. Need Help?

    We are here to support you and keep your cup full:

    📧 info@OneHappyCoffee.com
    📞 Text: +1 (561) 5034731
    Instagram: @onehappycoffee
    Facebook: One Happy Coffee

    Every purchase helps support Jamaican farmers and keeps our coffee tradition alive.
    From our hills to your cup — thank you for choosing One Happy Coffee. ☕🌿

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